Legal
Maple Documents, LLC · Effective Date: April 8, 2026 · Last Updated: April 8, 2026
Maple Documents, LLC ("Maple Documents," "Company," "we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to it. By using our website located at mapledocuments.com (the "Site") or submitting any request through our services, you agree to the practices described in this Policy.
If you have questions about this Privacy Policy, please contact us at support@mapledocuments.com or call +1-786-605-6210.
We collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our Site.
When you complete our request form or otherwise interact with our services, we may collect the following categories of personal information:
When you visit our Site, we or our service providers may automatically collect certain technical information, including:
We use the personal information we collect for the following purposes:
To review your document request, respond to your inquiry, and provide the document services and support you have requested.
We use information to respond to your inquiries, provide service and account-related updates, send support communications, and deliver relevant information regarding our services. This includes sending you text messages and emails related to your request, account status, delivery updates, security alerts, and other service-related information for which you have provided consent.
To comply with applicable laws, regulations, legal processes, and lawful requests from government authorities; to enforce our Terms of Service; and to protect the rights, safety, and property of Maple Documents, LLC and others.
To improve and maintain the quality, reliability, and performance of our services; to understand how our Site is used; and to conduct internal analytics for operational purposes.
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes.
By providing your mobile phone number and checking the applicable consent boxes on our signup form, you consent to receive text messages from Maple Documents, LLC. These messages may include:
Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.
To opt out of text messages at any time, reply STOP to any message from us. You will be promptly removed and will no longer receive texts from Maple Documents, LLC. To receive help, reply HELP to any message or contact us directly at support@mapledocuments.com or +1-786-605-6210.
Providing SMS consent is not a condition of purchasing goods or services from Maple Documents, LLC.
Maple Documents, LLC does not sell your personal information to third parties. We do not share or disclose your personal information except in the following limited circumstances:
We may share your information with trusted third-party vendors who assist us in operating our website and providing our services (such as hosting, SMS delivery platforms, and customer support tools). These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
We may disclose your information if required by law, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a government request.
In the event of a merger, acquisition, or sale of all or substantially all of our business assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
Personal information is not sold to third parties except as otherwise disclosed for lawful operational purposes. Mobile information is not shared or sold to third parties or affiliates for marketing or promotional purposes.
We retain your personal information for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we take appropriate steps to delete or anonymize it in accordance with applicable legal requirements.
We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to use caution when submitting personal information online.
Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand how users interact with our pages. Cookies are small data files stored on your device. You may configure your browser to refuse cookies or to alert you when cookies are being sent; however, certain features of our Site may not function properly without them.
We do not currently use third-party advertising or behavioral tracking cookies. Any analytics data collected is used solely for internal operational improvement purposes.
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a person under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at support@mapledocuments.com.
Depending on your location and applicable law, you may have certain rights with respect to your personal information, including:
To exercise any of these rights, please contact us at support@mapledocuments.com, call us at +1-786-605-6210, or visit our Unsubscribe page.
Our Site may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Site or services after changes take effect constitutes your acceptance of the updated Policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please contact us:
Maple Documents, LLC
Registered Agent: Registered Agents Inc
7901 4th St N, STE 300
St. Petersburg, FL 33702, USA
Phone: +1-786-605-6210
Email: support@mapledocuments.com
Website: mapledocuments.com